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Find answers to common questions or get in touch with our support team

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Frequently Asked Questions

How do I get started with Eldr?

Simply download the Eldr app by scanning the QR code on our homepage, create an account, and add your loved one's profile to start coordinating care with your family.

Is Eldr free to use?

Yes! Eldr's core features are completely free. We offer premium features for advanced coordination needs.

How do I assign caregivers to an elder?

When setting up a profile, choose Caregiver Mode to assign caregivers who will help manage the elder's wellness. Or use Self-Care Mode if managing your own wellness independently.

Is my health data secure?

Absolutely. We use industry-standard encryption and security measures to protect your data. Read our Privacy Policy for details.

Can I use Eldr in multiple languages?

Yes! Eldr is available in English, Bahasa Melayu, and Simplified Chinese. Change your language in app settings.

What devices does Eldr support?

Eldr works on iOS and Android devices, as well as modern web browsers as a Progressive Web App (PWA).

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